Name: Kids Wistenpine Bed Frame
Brand: Nectar
SKU: wistenpinehbf
Price: 289 USD
Availability: InStock
Rating: 0 (0 reviews)

Question 1

How do I assemble the Wistenpine Bed Frame?

Accepted Answer

Your furniture features simple installation with minimal tools required! All hardware is included for easy assembly.

Question 2

Is the Wistenpine Frame compatible with all mattress?

Accepted Answer

Yes, the Wistenpine Frame is compatible with all mattresses. Still looking for a mattress? Check it out here! https://www.nectarsleep.com/mattress

Question 3

Do I need a box spring for the Wistenpine bed frame?

Accepted Answer

No box spring is required with the Wistenpine Frame. The slats provide excellent breathable support.

Question 4

What materials is the Wistenpine Frame made from?

Accepted Answer

Your Wistenpine Bed Frame is made with engineered wood with a decorative laminate for a durable yet affordable solution. The upholstery is made from a premium poly blend, providing both comfort and style.

Question 5

How is the furniture delivered?

Accepted Answer

The furniture is delivered in a box and will be delivered to your front door. You may receive multiple boxes, designed to fit up stairs and through hallways.

Question 6

Do you offering financing?

Accepted Answer

Nectar has teamed up with Affirm and Splitit to let you make easy bite-sized payments each month—with or without credit.

Question 7

How does the 60 night product trial work?

Accepted Answer

The 60-night product trial allows you to try the Bamboo Bed Frame in the comfort of your home for 60 nights. If you're not completely satisfied within this period, let us know and we'll gladly assist.

Question 8

I also ordered a mattress, will I get the frame and mattress at the same time?

Accepted Answer

For your convenience, we ship the frame and mattress separately. This ensures each item arrives in the best condition and can be handled more easily. You may receive them on different days.

Question 9

Where is it made?

Accepted Answer

In order to provide our customers with their best night’s sleep, we have evaluated and selected the best possible materials from around the world.

Question 10

What forms of payment are accepted?

Accepted Answer

We accept American Express, Visa, Mastercard, and Discover, and happily extend financing options via Affirm and SplitIt. We also accept Amazon Pay and PayPal. We do not currently accept any pre-paid credit cards.

Question 11

What is the shipping weight of the Nectar mattress?

Accepted Answer

Nectar weights range from 60lbs (Classic Twin) to 146lbs (Luxe Hybrid King). Nectar may be slightly heavier than other direct to consumer mattresses, but it is built with better, heavier and more durable materials and we think that this is the right way to construct a mattress.

Question 12

Can you ship internationally?

Accepted Answer

We currently only ship to the contiguous United States, not including Puerto Rico, the Virgin Islands, Guam, etc. We do, however, ship to Alaska and Hawaii for an additional $250 per large item ordered. Shipping fees for products that have been delivered to an address in Alaska and Hawaii are non-refundable.

Question 13

How much does shipping cost?

Accepted Answer

Shipping is always free within the contiguous United States, whether to purchase or return a Nectar. There are additional shipping costs to Alaska and Hawaii ($250 per large item ordered). Shipping fees for products that have been delivered to an address in Alaska and Hawaii are non-refundable.

Question 14

Will you remove my existing mattress when my Nectar mattress is delivered?

Accepted Answer

White Glove Delivery includes the removal of your existing mattress. An additional state mandated fee will be added for orders shipping to California, Rhode Island, or Connecticut. These states have specific laws for recycling regardless of whether or not White Glove Delivery is included. Please note that removal of your existing items is at the discretion of the service provider, and may not be available in some areas due to safety restrictions.

Question 15

I live in Alaska/Hawaii, can you ship to me?

Accepted Answer

Yes we do! We ship our products to Hawaii and Alaska every day. Shipping to Alaska and Hawaii does incur an additional shipping fee of $250 per large item, which is applied to your order on check out. Shipping fees for products that have been delivered to an address in Alaska and Hawaii are non-refundable.

Question 16

Are there any promotions available?

Accepted Answer

We do offer promotional offers from time to time, and the terms of the offer will be listed with the promotion code and applied during checkout. Only one promotion code or sale can be used at a time. Please note that unless otherwise stated, promotion codes may not be applied to sheets, pillows, mattress protectors, or foundations.

Visit Nectar's sale page for the latest promotions and special offers.

Question 17

Ordering multiple items?

Accepted Answer

To expedite the delivery of your items, we will ship each item in your order separately. Rest assured, you will receive individual shipping confirmation emails along with tracking numbers for each item included in your order.

Question 18

Can you ship to a PO Box?

Accepted Answer

Currently our shipping partners cannot deliver to a PO Box.

Question 19

Do you permit exchanges?

Accepted Answer

Yes. Should you decide to exchange your Nectar mattress or furniture product, simply get in touch with a sleep specialist by chatting or calling us at 1-888-425-4854. Exchange options may vary by product.

Question 20

Do I need to keep any of the packing materials?

Accepted Answer

There's absolutely no need to keep any of the packing materials once you have unpacked your Nectar. If at any point during your trial you decide that the Nectar isn't quite right for you, don't worry about getting it back into its original box. Simply get in touch with a sleep specialist by calling 1-888-425-4854.

Question 21

Do I need to pay to return my Nectar?

Accepted Answer

Returns, as always, are free if you are in the contiguous U.S. If you are outside of the U.S. a delivery charge is added at checkout, but a return is still free.

Question 22

How does Nectar handle returns if the mattress doesn't meet my expectations?

Accepted Answer

We think you're going to love your Nectar, but if you decide to return your mattress you can contact our Customer Support team at 1-888-425-4854. We will help coordinate the best option for returning your Nectar mattress, whether by repurposing it within the community or offering local recycling resources.

Question 23

What is Affirm?

Accepted Answer

Affirm is a financing alternative to credit cards and other credit payment products. Affirm offers real-time financing for purchases online. With Affirm, you can buy and receive your purchase now, and pay for it in fixed monthly installments from 3, 6, 12, 18, and 24 months. For example, instead of $1,500 up front, pay only $63 a month at 0% APR over 24 months. A down payment may be required.

Question 24

Why buy with Affirm?

Accepted Answer

Here is what Affirm offers:

• Buy and receive your purchase now, and pay for it over time. This allows you to split up the price of your purchase into fixed payment amounts that fit your monthly budget.

• If Affirm approves you for a loan, Affirm discloses your loan terms before you make your purchase. You’ll know exactly how much you’ll owe each month, the number of payments you must make, and the total amount of interest you’ll be paying over the course of the loan. Affirm does not charge hidden fees.

• The application process is secure and in real-time. Affirm asks you for a few pieces of information. After you provide this information, Affirm will notify you of the loan amount you’re approved for, the interest rate, and the number of months you will have to pay off your loan, all within seconds.

• You don’t need to have a credit card to make a purchase. Affirm lends to its partners directly on your behalf.

• Affirm bases its loan decision not only on your credit score, but also on several other data points about you. You may be eligible for Affirm financing even if you don’t have an extensive credit history.

• Affirm will send you email and SMS reminders in advance of your upcoming payment. You can also enable “Autopay” to schedule automatic monthly payments on your loan.

Question 25

How does Affirm work?

Accepted Answer

Here are the steps in the Affirm loan application process:

1. Select to pay with Affirm at checkout.

2. Affirm will prompt you to enter a few pieces of information – your name, email, mobile phone number, date of birth, and the last four digits of your social security number. Please ensure that all of this information is your own and is consistent information otherwise you may experience difficulty with your checkout.

3. To ensure that you’re the person making the purchase, Affirm will send a text message to your cell phone with a unique authorization code.

4. Enter the authorization code into the application form.

5. Within a few seconds, Affirm will notify you of the loan amount you’re approved for, the interest rate, and the number of months you will have to pay off your loan. You will have the option to choose to pay off your loan over time. Affirm will also state the amount of your fixed, monthly payments and the total amount of interest you’ll pay over the course of the loan.

6. If you would like to accept Affirm’s financing offer, click “Confirm Loan” and you’re done.

Going forward, you’ll get monthly email and SMS reminders about your upcoming payments. You can also set up autopay to avoid missing a payment. Your first monthly payment will be due 30 days from the date we the merchant completes processing your order.

Question 26

How does Affirm approve borrowers for loans?

Accepted Answer

Affirm will ask you for a few pieces of personal information – your name, email, mobile phone number, date of birth, and the last four digits of your social security number. Affirm uses this information to verify your identity, and to make an instant loan decision. Affirm will base its loan decision not only on your credit score, but also on several other data points about you. This means you may be able to obtain financing from Affirm even if don’t have an extensive credit history.

Question 27

Does Affirm perform a credit check?

Accepted Answer

Yes, when you first create an Affirm account, Affirm performs a ‘soft’ credit check to help verify your identity and determine your eligibility for financing. This ‘soft’ credit check will not affect your credit score.

Question 28

Why was I denied financing by Affirm?

Accepted Answer

Please contact Affirm https://helpcenter.affirm.com/us/s/contact-us, Affirm will notify you of the reason(s) for the decision via email.

Question 29

How do I make my payments?

Accepted Answer

Before each payment is due, Affirm will send you reminders via email and SMS that will include the installment amount that is coming due and the due date. You can also sign up for autopay so you don’t risk missing a payment.
Please follow these steps to make a payment:

1. Go to www.affirm.com/account

2 .You will be prompted to enter in your mobile number where you will be sent a personalized security pin.

3 .Enter this security pin into the form on the next page and click “Sign In.”

4 .You’ll now see a list of your loans and payments coming due. Click on the loan payment you would like to make.

5 .You can make a payment utilizing a debit card or ACH bank transfer.

Question 30

Are there any interest or fees associated with Affirm loans (late fees)?

Accepted Answer

Affirm loans vary between 0% APR and 36% APR simple interest. The corresponding finance charge is the only fee associated with an Affirm loan. Affirm does not charge late fees, service fees, prepayment fees, APR penalties or any other hidden fees for a late payment. They strive to always be more transparent and fair than any other form of financing.

Question 31

When can I expect to receive my delivery?

Accepted Answer

Once our local delivery agent has received your complete order, you’ll be contacted to select a convenient 2-hour delivery and setup window. You can expect delivery of your items within 1-3 business days after you have been contacted. Our White Glove Delivery typically adds at least 1-2 business days to the delivery time.

Question 32

How much is White Glove Delivery?

Accepted Answer

$199 covers White Glove Delivery of two items. Each additional item is $49. You’ll have the option to have your existing mattress removed.

Question 33

What is White Glove Delivery?

Accepted Answer

With our White Glove Delivery your order will ship directly to a local service provider in your area within the estimated date given at the time of your order. You’ll be contacted within 1-3 business days to schedule a delivery date and time that works best for you. Set up and removal of your old mattress will be completed by our provider, so you can relax.

Question 34

What if I need to cancel my order?

Accepted Answer

If for any reason you need to cancel your order please call our Customer Service Team at +1 (888) 863-2827. Once your order has shipped, the White Glove Delivery fee is no longer refundable.

Question 35

Will you remove my old bed frame?

Accepted Answer

Currently, our providers will only remove an old mattress.

Question 36

What should I do to prepare for my in-home setup?

Accepted Answer

To assist with a smooth delivery, please ensure your home is obstruction-free (hallway clear and pets put away). The team will install your new sleep solution and safely recycle your existing mattress. They won’t be able to disassemble existing headboard/footboard setups or move them to a different room in your home. On the day of your delivery, you can expect a call when the team is 15-30 minutes away.

Wistenpine Kids Bedroom Set

$687

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